Contact & support

The Hills Insider is the members’ app for The Hills International, a fintech and edtech community. If something in the app is not working, or you have a question about your membership, write to us and a person will answer.

The Hills Insider 是 The Hills International 的会员应用程式。App 有问题，或想问关于会籍的事，写信给我们，会有真人回覆。

Before you write · 常见问题

I cannot sign in · 登入不了

Accounts are issued by the Club — there is no public sign-up, and you cannot create one inside the app. Use the email address the Club has on file for you. If you have forgotten your password, use Forgot password on the sign-in screen.
帐号由社群开通，App 内不能自行注册。请用社群记录的那个电邮登入；忘记密码请用登入页的Forgot password。

My deposit or Circle looks wrong · 存款或 Circle 不对

Deposit figures come from your own account with the Club’s broker and update after each deposit, usually within a day. If it is still wrong after that, write to us with the date and amount.
存款数字来自你在券商的帐户，通常一天内更新。超过一天还不对，请把日期和金额寄给我们。

I want to delete my account · 我要删除帐户

From Settings → Account & Security → Delete account in the app, or on this site if you no longer have it installed. A person reviews every request.
App 内 Settings → Account & Security → Delete account， 或在本网站提出。每一个申请都由真人处理。